Frequently Asked Questions

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The following are some of the most common questions we get from clients as they look to get started with us.

Please fill out our intake form and a staff member will be in touch to schedule your free in-person strategy session!

We usually recommend 2-3 days per week, every week, to see best progress over the long haul!

No, we do not charge any extra fees when you join. No enrollment fees, cancellation fees, or any other hidden fees for that matter.

At this time, our hours of operation are by appointment only either in a group training session or personal training session. We don’t offer open gym access currently.

We provide all of those details after our initial strategy session to help provide the best recommendation suited to your current needs and goals. These are zero-pressure meetings for prospective clients who are interested in training with us at CTS. To book, click here.

Please Fill Out the Form on this page: Membership Cancellation

Don’t want to lose your spot or grandfathered pricing? Just notify us at info@ctsgym.comand we will put your account on hold!

We ask for 14 days written notice via email for a freeze to go into effect. You may freeze a month to month membership for up to 30 days.

This is ideal if you don’t want to lose your spot or legacy pricing

You may also freeze up to 30 days on a prepaid membership. Please submit your freeze request to info@ctsgym.com

Yes, all session packages have expiration dates. Please refer to julie@ctsgym.com for questions regarding expiration dates associated with your current membership.

Bring a water bottle and wear comfortable exercise clothing and footwear to the gym! You may bring a towel with you as well if you’d like. We have a refill water station at the gym so no worries if you happen to run out during workouts.

Yes, we have two bathrooms in our faciliity.

We offer a full 30-day money back guarantee on any group training program. If you are unhappy with CTS for whatever reason after your first 30 days, we will happily refund your first month and we can still part as friends. (Note: prepaid group training memberships and personal training session packages sales are final.)

Yes, all of your workouts will need to be booked ahead of time online via mindbody.

We ask for at least 12 hours notice to cancel a prescheduled personal training session. Failure to do so will result in loss of that scheduled session. The same policy applies if a client no-shows.

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Fill out the form below and one of our coaches will be in touch about membership options.